For more information, contact Kelly Bockert at (720) 337-1546 or firstname.lastname@example.org
Denver Zoo commits to excellent guest experience throughout the year. Our highest need for volunteer support is on this team.
All new volunteers start off in the Ambassador category within this team. Most of these positions require additional job-specific training, which may be in addition to Zoo U orientation.
While all new volunteers start at the Ambassador category, there are opportunities to attend trainings that provide the skills and knowledge to take guest engagement to the next level. The first category of training is Guide. Guide volunteers engage guests through predesigned education kits assigned to specific locations in the zoo. After completing this training, there is the opportunity to become a Docent. Docent training is equivalent to a 3 credit college-level course and prepares volunteers to research, interpret and design their own informal programs.
Guest Experience volunteers are required to make a commitment of at least 50 hours annually.