Frequently Asked Questions

We’re happy to have you visit Denver Zoo and we want you to enjoy your visit. Our goal is to connect people with animals and create defining moments that inspire everyone to respect, value and care for the natural world. The comfort and safety of our visitors and animal residents is our top priority.

How old do guests have to be to visit Denver Zoo by themselves?

Children under the age of 16 must be accompanied by a person 16 years or older.

Can I bring a guest when using my membership?

It depends on the type of membership you purchased. Visit our membership page to learn about your benefits.

Where are your restrooms located?

We have restrooms at the Main Gate, Gates Center, Congo Basin in Primate Panorama, Bird World, Tropical Discovery, Giraffes, Felines, and near the McGrath Family Amphitheater in Toyota Elephant Passage. See our map for locations. Full-service restroom facilities that accommodate the physically challenged are available in Tropical Discovery, Primate Panorama, Gates Center and near the Kamala Cafe. Baby changing stations are available at all locations. View our digital map or download our app to find restroom locations.

Do you have any family restrooms or a private place for nursing?

Yes, family restrooms are available at the Main Entrance, Primate Panorama and near the Kamala Café in Toyota Elephant Passage and are available for nursing in private. View our digital map or download our app to find restroom locations.

Can I smoke anywhere in the zoo?

Smoking is not allowed inside the fences of Denver Zoo. You can get your hand stamped and exit at the Main Entrance, smoke in the designated smoking area outside of the zoo and re-enter the zoo when you are finished.

Can we bring our own picnic to the zoo?

Yes, you may bring in picnics for small family gatherings. There are picnic areas in Giraffe Meadows, Sycamore Island near the okapi exhibit, and in the Woodland Garden by the Pioneer Train. We ask that you do not bring straws, alcohol or glass containers. Why no straws? For the safety of our animals we do not allow straws at Denver Zoo.

If you have a larger group and would like to rent a venue for a private function, we ask that you contact our rental department for more information at 720.337.1745.  In this case we do provide catering and all events must use our award-winning, in-house catering service, Taste of the Wild.

Where do I park and is there a fee?

You may park in any of the parking lots adjacent to the zoo or in the zoo’s four-level parking garage.  All of the parking is free. Access to these parking lots is along 23rd Avenue between York Street and Colorado Boulevard near the zoo’s main entrance.

Denver Zoo encourages carpooling, using public transportation, bike riding and walking.

Are there any places to buy a meal or snacks?

Yes, Denver Zoo offers a variety of excellent dining opportunities for your favorite zoo treats and meals. Learn more here.

Do you have any free days?

We have seven free days annually. Click here for list of upcoming free days at Denver Zoo.

Do you have wheelchairs and wagons for rent?

Yes, we have push wheelchairs for $10/day and electric scooters for $30/day. You must be at least 18 years of age to operate; no reservations can be made as it is first come first served. Wagons are $8/day and safari jeeps $10/day. Members receive a $1 discount on wagons and safari jeeps. When the Wagon Rental is closed you can rent at Samburu Grille.

Do you allow skateboards?

No, for the safety of our guests, self-propelled or motorized riding conveyances such as skateboards, skates, “Heely” brand shoes or similar (wheels must be removed), roller blades, scooters, cycles, big wheels, electric powered toys/riding toys, etc are not allowed.

Do you allow pets?

No, for safety of our guests and animals, pets of any kind are not allowed on Denver Zoo grounds.  Assistance animals are allowed with some restrictions.  Please check in with security at the main gate if you plan on bringing a service animal into the zoo.

Are there other items that are not allowed in the zoo?

Yes, for the safety of our animals items such as balloons, confetti, flags, straws, boom boxes, loud toys, horns, laser pens, flashlights, stilts, etc., are not allowed. Denver Zoo reserves the right to refuse any other items that animal staff advises may cause distress to the animal collection.

Can we feed the animals?

Feeding, chasing and teasing the animals is strictly prohibited. This includes the free roaming animals that call Denver Zoo home, such as the beautiful peacocks. Observe these animals from a distance and do not approach, chase or feed them. Please do not tap on glass or shout at animals. Violation of this rule is subject to removal from the zoo grounds and/or prosecution.

Guests who are interested in feeding an animal should visit Lorikeet Adventure where they can purchase and feed this beautiful species with specially created nectar designed for their dietary needs. Lorikeet Adventure is a seasonal/weather dependent experience and will be closed if the temperature gets too low for the birds safety.

Where would I find an item I lost at the zoo?

Please visit the Boettcher Welcome Center at the Main Entrance to see if the item has been found or file a claim to report the lost item.

Where can I find first aid?

We take care of "owies," and, if needed, paramedic service is available. Please ask any security officer or employee to assist you.

Does Denver Zoo donate tickets?

Denver Zoo donates a set amount of family four-pack tickets each year to charity partners and non-profit organizations to be used for fund-raising opportunities.  To request a donation please click here.

If you are looking for an opportunity to visit Denver Zoo for free, click here for list of upcoming free days at Denver Zoo.

What is the best way to dress for a day at the Denver Zoo? Is there any clothing that isn't permissible?

Denver Zoo is a casual, family-oriented organization. Footwear is required at all times. We suggest you dress comfortably, wear good walking shoes and check the local weather report before you leave for the zoo. In Colorado, it is often a good idea to bring an extra layer just in case. Ensuring that the zoo is family friendly is an important part of the zoo experience. In that spirit, we ask you to use discretion and common sense.

Can I leave the zoo and re-enter?

Guests are able to get a hand stamp from a Denver Zoo security guard at the zoo’s exit gate for same-day re-entry only.

Will Denver Zoo take my animal?

No, Denver Zoo does not generally accept animal donations from private individuals. Many animals in our collection are carefully managed by a Species Survival Plan (SSP) and we coordinate managing these populations by working with other zoos and accredited organizations. This helps us make sure that we have a healthy animal population and know as much as possible about each animal before they arrive.

If you have an animal you want to find a new home for, please contact our Guest Care Center at 720-337-1400 for information about specific animal rescue organizations.

How long does it take to visit Denver Zoo?

Many visitors to Denver Zoo spend an average of 1-3 hours at the zoo, but how long you stay is really up to you! We offer food, restaurants and activities that can offer an entire days worth of fun and memories for you and your family.

What is the best time of day to visit Denver Zoo?

We generally recommend guests arrive early in the day, ideally when gates open for the day, or in the early afternoon, as mid-morning to noon is often the busiest part of the day.

Are weapons permitted on Denver Zoo grounds?

Please view Denver Zoo's Weapons Policy.

Can I get in for free with MY Denver Card?

Your MY Denver Card is good in January and February. It can be used for up to 5 free visits with a paid adult per family or 16+ can attend without paying adult. It does however exclude special events, zoo lights, field trips and classes.