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Rules & Regulations

To ensure a safe and enjoyable experience for all our Zoo Guests and animals, please respect the following rules.

All visitors voluntarily assume all risk and danger for personal injury or property damage incidental to visiting Denver Zoo.

Other Resources

Drone Policy

Privacy Policy

Service Animal Policy

Terms & Conditions

Weapons Policy

Registration, Petition, and Protestor Policy

Consumer Image Policy & Guest Awareness

General Rules

All guests who purchase tickets to Denver Zoo acknowledge they understand the nature of the activity and hazards associated with the activity and that if they believe conditions are unsafe for themselves or their child, they will immediately discontinue participation. They fully understand that this activity involves risks of bodily injury which may be caused by my own actions or inactions, or the actions of others. They fully accept and assume all such risks and all responsibility of losses, including all risks related to exposure to COVID-19.

  • Masks are not required at Denver Zoo. Masks are strongly encouraged for all unvaccinated and immunocompromised guests ages 2+.
  • We reserve the right not to allow any bag, parcel or other item to be brought into Denver Zoo, and to deal with any unattended object in such way as we consider appropriate.
  • Show common courtesy to fellow Guests by not using profanity or engaging in unsafe, illegal, disruptive or offensive behavior.
  • Obey all posted signs. Denver Zoo requires all guests to remain on designated pathways at all times. Climbing or crossing barriers or entering restricted areas is prohibited. Violators will be issued a criminal citation and are subject to a maximum possible penalty of up to 300 days in jail and a $999 fine pursuant to D.R.M.C. §38-115.
  • Feeding, chasing and teasing the animals is strictly prohibited. Do not tap on glass or shout at animals, including those that are free roaming.
  • Proper attire, including shoes and shirts, must be worn at all times. We reserve the right to deny admission to or remove any person wearing attire that we consider inappropriate or attire that could detract from the experience of other Guests.
  • Supervise your children at all times. Guests under age 16 must be accompanied by a Guest age 16 or older at all times.
  • Access to rides and attractions depends upon the safety rules for each ride and attraction (see rules posted at rides for details).

Prohibited Items

  • Alcoholic beverages, marijuana or any illegal substance.
  • Recreational devices such as drones, remote control toys, skateboards, scooters, inline skates, shoes with built-in wheels.
  • Wheeled mobility devices with less than 3 wheels or devices that cannot maintain stability and balance when stopped, unpowered or unoccupied. Training wheels or similar modifications are not permitted. Devices must be manually or electrically powered and operated at a walking pace. Devices should be single rider and not exceed 36" (92cm) in width and 52" (132cm) in length.
  • Except as permitted by state or city law, the Denver Zoo prohibits any person from using, possessing, carrying, displaying or distributing any real or simulated weapon on or within the Denver Zoo campus, including but not limited to firearms, certain knives (see D.R.M.C. §38-117 and 38-119), explosives or incendiary devices, toy blasters, squirt guns, plastic knives or swords. The Denver Zoo campus includes Denver Zoo parking facilities and structures.
  • Glass containers (excluding small containers such as baby food jars).
  • Pets or other animals, except approved service animals. Service animals are defined as dogs or miniature horses that are individually trained to do work or perform tasks for people with disabilities. Service animals should remain on a leash or in a harness and under the control of the owner at all times. Due to animal welfare concerns, service animals may not be permitted in certain areas of the Zoo.
  • Balloons and plastic straws are not permitted in the Zoo for the safety of our animals.
  • Other items that we determine may be harmful or disruptive.

Prohibited Activities

  • The sale of goods or services or the display of goods or services for sale.
    The distribution of printed or recorded materials of any kind.
  • Unauthorized events, demonstrations or speeches, or the usage of any flag, banner or sign for commercial purposes, or to incite a crowd.
  • Photography, videotaping or recording of any kind for commercial purposes.
  • Engaging in any unsafe act or other act that may impede the operation of the Zoo or any associated facility.

Denver Zoological Foundation Rights

  • Denver Zoological Foundation may photograph, film, videotape, record or otherwise reproduce the image and/or voice of any person who enters Denver Zoo and use the same for any purpose without payment to any person.
  • Denver Zoological Foundation reserves the right to deny admission, or to require a person already admitted to leave the Zoo, without refund, liability or compensation if we consider that the circumstances so require.

Denver Zoological Foundation may from time to time, without prior notice and without refund, liability or compensation, change the operating hours of Denver Zoo or any exhibit, close the Zoo or any part of it temporarily, restrict the number of persons having access to the Zoo, and/or suspend or cancel any attraction or entertainment program if we consider that the circumstances so require.