Catering

Our event specialists treat you as the “mane” attraction and cater to your needs by offering amazing experiences, distinctive menus and a beautiful atmosphere, making every event remarkable.

Upgrades

Looking for ways to take your event to the next level? Denver Zoo offers several options to enhance and enrich your event from animal encounters to rides on the Conservation Carousel.

Event Policies & Guidelines

  • All events at Denver Zoo are rain or shine.
  • No pets are permitted on Denver Zoo grounds.
  • Feeding of zoo animals, including free roaming animals is strictly prohibited.
  • Smoking is prohibited on Zoo grounds.
  • Children under the age of 16 must be supervised at all times.
  • Children ages 3 and over must have an event ticket.
  • Denver Zoo members who attend private events must use event tickets, entry with memberships are not available.
  • Animal demonstrations and/or meet and greets are not guaranteed and will be refunded if it does not occur during the event.

Payment Policy

  • To guarantee your event, a signed contract along with a 100% deposit is due within 1 week of receiving a contract from Denver Zoo.
  • Any fees incurred the day of the event (i.e. additional event tickets) must be paid within 5 days of the event date.

Cancellation Policy

Any cancellation must be submitted in writing via e-mail or certified mail.

  • 100% will be refunded if cancelled 6 months prior to event date.
  • 50% of the deposit will be refunded if cancelled 61 days prior to event.
  • 0% will be refunded if cancelled within 60 days or less prior to event date.

Tickets

  • All guests age three and older will need a private event admission ticket to enter the zoo.
  • Please ask all guests to not use their membership on the day of the event so the Denver Zoo can gather an accurate guest count by collecting the corporate admission tickets.

Load In/Load Out Policy

  • Requirements for vehicular access during the zoo’s operational hours must be submitted in writing in advance for approval.
  • All vehicles on site must be escorted by appointed zoo staff.
  • Entrance to your event space will be accessible 60 minutes prior to the contracted event start time.

Music Policy

  • Music for events is subject to approval from the zoo.
  • For evening events, all bands, DJ’s, and entertainment performances must perform a sound check with appointed Denver Zoo staff before the event begins.
  • Vendors have 1 hour to set up before designated rental time and 1 hour after end of rental time. Cost of overages to provide staffing are $250.00 per hour per staff member.
  • Electrical requirements must be received no later than 2 weeks out prior to event. Denver Zoo does not guarantee additional electricity on the day of the event and does not have an electrician on site.
  • Denver Zoo must approve ALL giveaways, handouts, and prizes associated 1 month prior to your event.
  • For the safety of our animals, Denver Zoo does not allow snack food, water bottles, balloons, balls, flying objects of any sort, piñatas, etc.

Storage

  • Storage facilities are not provided for events.
  • All items in conjunction with events must be brought on the day of the event and removed immediately after otherwise there will be a $150 removal fee for any leftover trash, promotion materials or boxes.
  • Any items that must be shipped to Denver Zoo in conjunction with an event need prior approval and will incur a $50 handling fee.
  • All deliveries must be prearranged and approved by your zoo contact and must be delivered during normal shipping hours; preferably on the day of your event.

Parking

  • Parking is complimentary.  Please communicate to your guests to arrive early and allow extra time for parking; especially during peak times such as Zoo Lights and weekend summer daytime events.
  • Parking is free and is on a first come first serve basis.

Fundraisers

  • Denver Zoo does not permit corporations/organizations to use the zoo and its facilities for the purpose of fundraising without written permission of Denver Zoological Foundation. Proposals must be submitted in writing for consideration.
  • We do not allow donation envelopes, raffles, ticket sales on site, or any type of monetary exchange on zoo property. This includes event space within zoo grounds, entrance plaza and parking facilities.

Promotional Use

  • Any use of Denver Zoo logo, pictures and name for invitations or promo use for your event must be reviewed and approved by the Corporate Events Department prior to print and distribution.
  • Invitations to the event must not be transferable and “blanket” invitations and flyers are not permitted. A guest list may be required.
  • The client agrees that they will not sell tickets or otherwise market or promote the event to the general public to attract, solicit or generate attendance at Denver Zoo without written approval from Denver Zoo, which approval may be withheld in its sole discretion.
  • Denver Zoo needs to approve sponsors that will be associated with the event. Please submit a list for approval 3 months prior to the event date.

Catering

  • All food and beverage catering must be arranged through our onsite exclusive caterer, Taste, and we do not allow outside caterers.
  • In addition to your venue rental fee, there is a per-person food and beverage minimum spend that must be met.
  • Your final guaranteed guest count for catering is due 7 business days prior to your event date.
  • We do not allow food or liquor to be taken off the premise during or after your event.
  • Taste Catering is responsible for providing and handling all liquor while on premise at Denver Zoo.

Contact the Sales and Hospitality Team

We look forward to hosting your next event at the Denver Zoo. Feel free to contact us and we’ll be with you shortly.

Phone:  720.337.1442